A lot of companies are using the SIP phone service to enhance the commercial phone system. If this includes supplying SIP trunks to an VOIP phone system or offering power to a Hosted VoIP system, companies have improved their communication activity with such a technology.
SIP (Session Initiation Protocol) is the system which enables users to communicate with several media such as voice, video and data.
And the VoIP (Voice over Internet Protocol) is just to run the voice over the internet.
SIP trunks transfer man communication into a SIP authorized communication system.You can realize this is the huge companies that have complicated phone systems and unified communication needs. These companies have an IT team that works as a single unit to help support this technology.
Many of the small companies have chosen the Hosted VoIP as a cloud phone solution that offers them with good flexibility. That is because they do not have to work on many many resources to reserve the companies’ phone system and programming.
If a company selects the SIP phone service or Hosted VoIP, they will be using updated business communication tools to enhance their work and have a better experience with their clients.
We all know that analog phone systems have been an old trend since a long time. Nowadays, the new systems are ruling and suprasing the old system more than anytime before Many companies are starting to believe that they should use the SIP phone service.
Enhance your communication practices
If you select the SIP phone service or the Hosted VoIP, you can always improve your communications with clients by applying many improvements, including:
1 - Call scheduling
Companies might create several auto replies based on the time of the day.
A traditional schedule is limited to regular hours and after hours beside vacations. However, with the new system you will ever be limited to such options.
2 - Call recording
You will have a chance to record the calls via the SIP phone system or the cloud phone system. We advise you to talk to the manufacturer or Hosted VoIP provider to know what features they provide.
3 - Using several mobile devices
Beside the traditional phone, employees can use the softphones via their computers or their mobiles This gives them a chance to work on the mentioned systems without the need to be in a specific location.
Also, when the employees are busy, the customers can send the messages via the voicemails that will be delivered through email. And later on the employees will see them.
4 - High quality calls
You will have the chance to make high quality calls with no echoes or any possible failure.
5 - High security
The connection will be safer and able to face any possible attacks. The system helps you track any usual activities.
In other words, no one will be able to access your network to make calls. They will be caught on the spot.
6 - More features
Such a system is made to help you achieve better results when it comes to having better communication with your clients, leading to a positive impact on your company.
When was the SIP protocol introduced?
The Session Initiation Protocol or SIP was designed by Mark Handley, Henning Schulzrinne, Eve Schooler and Jonathan Rosenberg in 1996.
In 1999 the SIP protocol was standardized as RFC 2543.
Bottom Line
It is time to improve your company’s communication to enhance the clients’ experience.
Implementing the SIP phone system will have a direct positive impact on your business.
For more information about such a system, you can visit the sipVine official website.
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